Faq

Requirements

Do I need a driving license to rent? What type?

  • Do I need a driving license to rent?

Yes, a valid driving license is required.

You should check that your driving license has not expired at the time of rental.

 

  • What type of license is required to rent?

Type B driving license is required for rental.

Your driving license must be valid for at least one year if you are over 25 years old.

However, if you are aged between 21 and 24, your driving license must have been valid for at least two years (one year for the rental of car groups A, B, E).

Remember to bring your physical driving license with you as you will need to show it at the rental desk. We currently do not accept digital driver's licenses at our rental locations.

 

  • Is a copy of your driving license accepted at the rental desk?

No, the license must always be original, clearly legible, not damaged and valid for the entire rental period.

 

  • Can citizens residing outside the European Union rent?

Yes, non-European Union citizens can rent in Italy.

 

  • Can I use digital documents on the IO app to rent a car?
We currently do not accept digital documents nor any other type of digital format through the IO app. When renting the car please submit the original documents (plastic covered paper documents) such as your driving licence and a valid identity document.
Please remember to bring your physical documents with you since without these there may be delays or we may not be able to process your rental.
Your digital driving licence on the IO app may however be used in the case of checks by the Police. For more information visit the website: https://ioapp.it/domande-frequenti#casi-duso.

 

View our terms and conditions for more information.

 

Find answers to your questions for each phase of the rental