Accidents, Breakdowns and Thefts

What should I do in case of car theft?

In the event of vehicle theft, the customer is required to:

  • Report it immediately to the relevant authorities and obtain the corresponding report.
  • Provide us with the report issued by the authorities and the vehicle keys (if possible).

It is possible to eliminate or reduce liability in the event of theft by subscribing to supplementary coverage (STP)


View our terms and conditions for more information.


Find answers to your questions for each phase of the rental