Except in case of breakdowns due to the Customer's own negligence or wilful misconduct, prices include technical assistance and Maggiore Roadside Assistance (towing or roadside repair), available 24/7 within Italy (800.801.180) and outside Italy (+39 02 58 24 04 77).
The Customer must stay with the vehicle until the service has been completed and must sign the relevant documentation.
The cost includes for recovery and replacement of the vehicle where permitted by "Maggiore", except in case of breakdowns due to the Customer's own negligence or wilful misconduct.
The replacement vehicle service is not available outside Italy. For more information go to "what to do in case of" and "replacement vehichle".